Chief Executive Officer, Horizon Outdoor Hospitality Group
With over 26 years of experience with RV Resort management, in 2003 Randy formed Horizon RV Resorts Inc., third-party Management firm exclusively serving the outdoor hospitality industry. Rapid but responsible growth, fueled by the need for Horizon’s unique services, has resulted in a current managed portfolio of thousands of RV and Glamping sites, with a portfolio value in excess of $150M. The success of Horizon RV Resorts was the catalyst in forming Horizon RV Resort Development LLC, dedicated to Feasibility Studies and construction management, as well as 1 Horizon Brokerage Services, Inc., a full-service Brokerage firm specializing in the acquisition and disposition Outdoor Hospitality assets.
From 2003 to 2006 Randy served as Vice President on the Board of Directors for CalARVC, where he chaired the Communications committee and was a Director on the CTPA Services Board. Randy returned to the CampCalNOW (formerly CalARVC) Board in 2012, currently serving as Past President, and also served on the AZARVC Board of Directors from 2006 to 2008. In sum, Randy has served 16 years on State Boards, and counting. Randy has been featured in industry articles and has presented seminars and speaking engagements on a State and National level. Randy also serves as Industry Advisor for the American Glamping Association, a National association promoting the Glamping segment of the Outdoor Hospitality industry.
President, Horizon Outdoor Hospitality Management
Chief Operating Officer, 1 Horizon Brokerage Services, Inc.
A graduate from the University of Colorado with a degree in Business Management, Scott entered the RV industry in 2005 to intersect his passion for business with the outdoors. Rising through the ranks to become General Manager at one of Colorado’s premier resorts while mastering The Horizon System’s management techniques, Scott joined the Horizon Outdoor Hospitality Management executive team in 2011, bringing with him the latest in business management practices fused with real-world experiences in the industry. All told, Scott has fourteen years of consecutive experience working with Horizon Outdoor Hospitality Management.
In his current role, Scott oversees the day-to-day operation of Horizon Outdoor Hospitality Management, provides strategic direction and planning for all managed properties, and works with the executive team to ensure all components of The Horizon System are implemented and effective at our managed properties. Scott is experienced with new development operations start-up, having directed start-up operations of four new resorts in the last six years (one of those resorts having won a Sunset Magazine Travel Award and Men’s Journal Travel Award within 18 months of opening).
With a keen focus on identifying additional revenue opportunities, he works with clients to map out strategies for a greatly enhanced bottom line performance. Experienced in virtually all levels of resort management, Scott has the operational insight to lead RV resorts to the next level of success.
Vice President, Operations, Horizon Outdoor Hospitality Management
With more than 25 years of experience in the Outdoor Hospitality industry, Shari Paulsen is charged with overseeing and managing the day-to-day operations of our managed properties. In her role, Shari ensures policies, procedures, systems, and compliance of management are implemented at each managed location to ensure operational efficiency, profitability, safety, and market-leading guest reviews.
In Shari’s previous experience, she was District Manager for Thousand Trails / ELS in the Pacific Northwest for more than 20 years. In that role, Shari directly managed all aspects of the leading resort in Oregon and was responsible for overseeing operations of the other company-owned resorts in Oregon and Washington, including revenue generation and growth, expense management, operational policies, human resources, compliance, and new manager training.
Shari has most recently managed the award-winning Bay Point Landing glamping resort on the Oregon Coast, recipient of numerous national publication awards (i.e. Sunset Magazine, Men’s Journal). As a proven industry veteran, Shari brings experience, insight, and enthusiasm to all facets of resort operations.
Vice President, Accounting + Administration, Horizon Outdoor Hospitality Management
Lindsey is a Certified Public Bookkeeper with eight years of impeccable bookkeeping experience, most recently as a Director of a national accounting firm with over 1,000 clients across the country. Her experience over the last five years in that role strengthens the financial services component of our management solutions for the RV industry, providing targeted solutions for all our clients. Lindsey also provides additional support by overseeing all aspects of The Horizon System© for our managed properties, in addition to providing on-site staff training and systems implementation during the critical ‘onboarding’ process for newly managed assets.
Scott and Lindsey are full-time RV’ers, which allows them as a team to travel to all managed properties to ensure the ongoing success of all client properties. This also affords new clients the comfort in knowing that our team is able to spend an extended amount of time during the transition phase, providing extensive interfacing with staff and guests alike. This ‘hands on’ approach ensures that your property will be receiving the absolute best, and most focused, level of care while transitioning your asset to our Management.
Regional Director, Property Operations, Horizon Outdoor Hospitality Management
With degrees in both Accounting and Business Management, Bill has spent the majority of his professional career in Public Accounting and Banking as a CFO and Compliance Officer. Upon retiring from his professional career, Bill worked with RV resorts in Arizona, California, and Colorado before managing a leading resort in Texas.
Bill’s previous experience has given him extensive operation experience in the areas of accounting, policy implementation, personnel, office administration, and general operations management. In his current role, Bill works directly with the property managers to ensure policies, procedures, and standards are implemented and followed. He is also their first point of contact for any operational questions, guidance, or support.
Full-timing for eight years in his RV, Bill is a mobile team member whom spends extended time at each property. This also affords new clients the comfort in knowing that our team is able to spend an extended amount of time during the transition phase, providing extensive interfacing with staff and guests alike. This ‘hands on’ approach ensures that your property will be receiving the absolute best, and most focused, level of care while transitioning your asset to our management.
Systems Specialist, Horizon Outdoor Hospitality Management
Joining the Horizon team after several years managing Galveston’s leading RV resort, Cindy brings a professional background of new systems implementation and project management. Cindy is charged with building, implementing, maintaining, and supporting property managements systems (PMS) across our portfolio, as well for implementing core policies and procedures to support a successful office operation. As a former General Manager for a leading 10/10/10 RV resort, Cindy understands PMS best practices and an office team should be supported and trained to ensure efficient and effective operations.
Prior to Cindy’s experience in the RV industry, she worked in the manufacturing industry as a project manager and implementation coordinator for systems to support manufacturing and distribution operations. Cindy is a full-time RVer, and as such, clients benefit from her being able to spend an extended period of time at our managed locations to coordinate a successful implementation and support of property management systems.
Accounting Specialist, Horizon Outdoor Hospitality Management
Joining the team after spending several years at a national accounting firm, Nicole brings her powerful experience in accounting along with her specialization in “to-the-penny” reconciliations. In her previous role, Nicole was dedicated to locating discrepancies and detecting fraud and theft within her clients’ bank accounts.
In her current role, Nicole assists Lindsey with all accounting and bookkeeping processes. She interfaces directly with the property managers to ensure all accounting records are accurate, orderly, and processed efficiently.
Support + Tax Specialist, Horizon Outdoor Hospitality Management
Danielle joins the Horizon Outdoor Hospitality Management after working for a national accounting firm for five years. In her role there, she specialized in filing payroll, state, and local sales taxes for clients all across the country. It was there that she discovered her passion for being able to provide help and support “behind the scenes” so her clients could focus on running their businesses.
At Horizon Outdoor Hospitality Management, Danielle manages all aspects of payroll and tax compliance, assists with personnel and human resource tasks, supports the property staff through reservation program maintenance and support, as well as coordinates social media and marketing updates with the marketing vendor. Danielle’s people-oriented mentality coupled with her organizational skills makes her a solid resource for supporting our clients and property staff alike.
President and Broker, 1 Horizon Brokerage Services, Inc.
Richard obtained his Bachelor of Arts in Political Science at U.C. Santa Barbara and his law degree from U.C. Davis. He has represented individuals and businesses throughout his career; always with an eye towards profit maximization and risk management. An accomplished negotiator and problem solver, Richard has been a licensed California broker for 10 years and a practicing attorney for more than 20. Richard is adept at helping principals navigate the contractual obligations arising from real property transactions of all kinds and ensuring that our clients are informed and protected. As the corporation’s designated broker, Richard conducts all licensed activities by 1 Horizon Brokerage Services, Inc.
California Bureau of Real Estate Corporate License No. 01934677.
Partner, Horizon Outdoor Hospitality Development
David Simms is the former President of Leisure Concepts Management, an RV resort development and RV Park Management company. In his 14 years of experience in the RV resort industry, David has been instrumental in the evaluation and acquisition of 8 RV Resort properties and has evaluated the feasibility of close to 100 properties. In addition to acquisitions, David’s core duties have included operational management and oversight of sales and marketing. David’s projects included Havasu RV Resort (AZ), Ocala Sun RV Resort (FL), Galveston Bay RV Resort (TX) and Palm Lake RV Resort (AL). Havasu RV Resort has the highest Woodall’s rating (5W) and was one of the Trailer Life’s “Best Parks” in 2010, ranking among the top 300 RV resorts in the United States. Prior to entering the RV resort industry, David had a 20+ year career as a financial executive in the retail industry, gaining experience while working for Target, Inc. and subsequently performing turnaround work for Ames Department Stores and Kmart Corporation. David has a BA in Economics from Grove City College in Pennsylvania and an MBA from Rensselaer Polytechnic in Troy, New York. David grew up in the marina business in coastal Massachusetts.
Partner, Horizon Outdoor Hospitality Development
Tony was the President of Tony Caputo Builders, Inc. and the original developer of Havasu RV Resort, an upscale 169 unit project in Lake Havasu City, Arizona. The resort was purchased in 2005 by Leisure Concepts Management (LCM) and Tony was subsequently hired to provide the design, engineering and development of Phases II and III which added another 229 sites to the project along with a 10,000 square foot clubhouse, swimming pool and recreation area.
Tony was also retained by LCM to provide design and construction oversight of expansion and renovation projects for Galveston Bay RV Resort and Ocala Sun RV Resort in 2007 and 2008. Prior to his involvement in RV resorts, Tony built approximately 250 homes in Lake Havasu City, Arizona from 1994 to 2004. Prior to 1994, Tony had an extensive career in the electrical engineering and construction industry in California. He was the founder and owner of Calectric Co., Inc., a full service electrical contracting and engineering company, with annual sales of $10 million. Tony has also acted as a consultant for Electrend, Inc., heading up the engineering team that designed and engineered the Citi Corp Plaza in Los Angeles. Tony attended Pasadena City College and studied Electrical Theory, Code, and Engineering & Design. Tony grew up in the Los Angeles area, is a long-time RV enthusiast (he owns a Class A Motor Coach) and continues to be involved in land investment and development projects.